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Troubleshooting ​

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Luna Tools does not start ​

Check that your installation is complete and that your computer meets the requirements supplied with your release. If the problem continues, note any error message and include it in a support request.

The 3D preview is blank ​

Check that your graphics drivers are up to date and that your computer supports the preview features in your release. Try opening another supported asset to see whether the issue affects one file or the whole preview.

A panel is missing ​

Use the View menu to show the panel again, or restore the default workspace layout in preferences.

Assets show numbers instead of names ​

A compatible asset name list may be needed. See Local data and dependencies.

An asset will not open or save ​

Check the message in the output panel, confirm the file is supported, and make sure the destination is writable. If working with a stage, check that the intended stage is active. Keep a backup and try reopening a known working copy.

A scriptgraph does not behave as expected ​

Check its starting trigger, connections, values, and cleanup. Save and reopen the graph, then test it in game. See Scriptgraph fundamentals and the first graph example.

Asking for help ​

Describe what you were trying to do, the steps you followed, what happened, and the version you use. Include the exact error message and a screenshot if helpful. Remove private information before sharing files.

Luna Tools Documentation